The San Nicolas Citizens’ Charter
A Guidebook in Key Municipal Government Services is the first of its kind issued during the Centennial Year of the Municipality. This is a manifestation of the dedication and sincerity of public officials to continually enhance and streamline frontline services of the municipality. Government Officials and the Private Sector join energies for a prompt and efficient delivery of frontline services.
Citizen's Charter 2019
Citizen's Charter 2018
EXECUTIVE SERVICES
Administrative Services
OFFICE OF THE MAYOR
FRONTLINE SERVICES:
- ISSUANCE OF MAYOR’S CLEARANCE/OCCUPATION PERMIT
- ISSUANCE OF CERTIFICATE OF GOOD MORAL CHARACTER
- ISSUANCE OF CERTIFICATE OF ENDORSEMENT FOR THE AVAILMENT OF DEATH CLAIM OF INCUMBENT BARANGAY OFFICIALS AND BARANGAY TANODS
- ACTION ON COMPLAINTS
- ISSUANCE OF CONTRACT OF LEASE ON THE RENT OF THE MUNICIPAL BUS
OFFICE OF THE MAYOR/OFFICE OF THE MUNICIPAL ADMINISTRATOR
FRONTLINE SERVICES:
OFFICE OF THE MUNICIPAL ACCOUNTANT
FRONTLINE SERVICES:
- ISSUANCE OF ACTUAL INCOME AND EXPENDITURES
- ISSUANCE OF NET TAKE HOME PAY
- ISSUANCE OF TAX WITHHELD FROM SUPPLIERS AND CONTRACTORS
- PROCESSING OF CLAIMS
EXECUTIVE SERVICES
Permits and Licensing Services
OFFICE OF THE MAYOR
FRONTLINE SERVICES:
-
- PROCESSING OF BUSINESS PERMIT- NEW AND RENEW
- ISSUANCE OF PERMIT ON ADVERTISING ACTIVITIES (HANGING OF STREAMERS/TARPAULIN)
- ISSUANCE OF PERMIT TO CONDUCT MOTORCADE/ PARADE/ PROCESSION
- ISSUANCE OF PERMIT TO CONDUCT PROMOTIONAL ACTIVITY
- ISSUANCE OF PERMIT TO CONDUCT RAFFLE DRAW
- ISSUANCE OF PERMIT FOR THE USE OF THE FE MARCOS MINI CULTURAL AND SPORTS CENTER OR TOWN PLAZA
MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE
FRONTLINE SERVICES:
EXECUTIVE SERVICES
Environmental/ Solid Waste Management Services
MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE
FRONTLINE SERVICES:
- CONDUCT OF SOLID WASTE MANAGEMENT SEMINAR TO BUSINESS OWNERS/OPERATORS – NEW AND RENEWAL
- ISSUANCE OF MAYOR’S CLEARANCE TO CUT TREES
- ISSUANCE OF MAYOR’S CERTIFICATION FOR CHAINSAW REGISTRATION
EXECUTIVE SERVICES
Solid Waste Management Services
MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE
FRONTLINE SERVICES:
EXECUTIVE SERVICES
Livelihood and Employment Services
OFFICE OF THE MAYOR-HUMAN RESOURCE DEVELOPMENT OFFICE
FRONTLINE SERVICES:
- EMPLOYMENT WITH THE LOCAL GOVERNMENT UNIT OF SAN NICOLAS, ILOCOS NORTE (For regular plantilla positions)
- EMPLOYMENT WITH THE LOCAL GOVERNMENT UNIT OF SAN NICOLAS, ILOCOS NORTE For Casual, Contract of Service/ Contractual (with appointment submitted to CSC)
OFFICE OF THE MAYOR-PUBLIC EMPLOYMENT SERVICE OFFICE (PESO)
FRONTLINE SERVICES:
- GRANTING OF PERMIT TO RECRUITMENT AGENCIES IN ACQUIRING PERMIT FOR THEIR SPECIAL RECRUITMENT ACTIVITIES IN THE MUNICIPALITY
- PROVISION OF LOCAL EMPLOYMENT REFERRALS (FOR APPLICANTS)
- PROVISION OF LOCAL EMPLOYMENT REFERRALS (FOR EMPLOYEES)
- PROVISION OF SPECIAL PROGRAM FOR THE EMPLOYMENT OF STUDENTS (SPES)
EXECUTIVE SERVICES
Information Services
MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR OFFICE
FRONTLINE SERVICES:
- PROVISION OF ASSISTANCE TO RESEARCHERS
- ISSUANCE OF MAPS
- PROVISION OF TECHNICAL ASSISTANCE, INFORMATION, PROJECT PROPOSALS AND TRAINING DESIGNS
EXECUTIVE SERVICES
Investment Promotion Services
MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR OFFICE
FRONTLINE SERVICES:
SOCIAL SERVICES
Health Services
MUNICIPAL HEALTH OFFICE
FRONTLINE SERVICES:
- ISSUANCE OF MEDICALLY-ORIENTED CERTIFICATE
- ISSUANCE OF SANITARY PERMIT AND HEALTH CERTIFICATE
- MATERNAL AND CHILD CARE
- MINOR SURGERY
- PROVISION OF CONSULTATION AND TREATMENT
- SANITARY COMPLAINTS
SOCIAL SERVICES
Social Welfare Services
MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
FRONTLINE SERVICES:
- ISSUANCE OF CERTIFICATION (Indigency, Scholars, INEC, PAO Requirements, Etc.)
- ISSUANCE OF DISABILITY ID
- ISSUANCE OF SENIOR CITIZENS ID
- ISSUANCE OF SOCIAL CASE STUDY REPORT
- ISSUANCE OF SOLO PARENT ID
- PROVISION FOR ASSISTANCE TO FAMILIES AND WOULD-BE COUPLES
- PROVISION FOR CARE AND PROTECTION OF CHILDREN UNDER DIFFICULT CIRCUMSTANCES
- RENEWAL OF PHILHEALTH ID CARD
- PROVISION FOR RELIEF ASSISTANCE
- PROVISION FOR SELF-EMPLOYMENT ASSISTANCE
- PROVISION FOR SKILLS TRAINING PROGRAM
- PROVISION FOR WELFARE OF SOCIALLY-DISADVANTAGED WOMEN
- REFERRAL FOR FINANCIAL ASSISTANCE
- REFERRAL FOR MEDICAL ASSISTANCE
- PROVISION FOR FINANCIAL ASSISTANCE
- PROVISION FOR EMERGENCY SHELTER ASSISTANCE
SOCIAL SERVICES
MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR OFFICE
FRONTLINE SERVICES:
ECONOMIC SERVICES
Market Services
OFFICE OF THE MAYOR-MARKET
FRONTLINE SERVICES:
- ISSUANCE OF MARKET CLEARANCE FOR THE RENEWAL OF BUSINESS LICENSE
- ISSUANCE OF CERTIFICATION AS BOOTH/STALL/KIOSK HOLDERS
ECONOMIC SERVICES
Abattoir Services
OFFICE OF THE MAYOR-SLAUGHTERHOUSE
FRONTLINE SERVICES:
ECONOMIC SERVICES
Fees and Taxes
OFFICE OF THE MUNICIPAL TREASURER
FRONTLINE SERVICES:
- ASSESSMENT AND COLLECTION OF BUSINESS FEES AND TAXES
- ISSUANCE OF CERTIFICATE OF NON-DELINQUENCY (CND)
- ISSUANCE OF CERTIFICATE OF NON-DELINQUENCY (CND)
- ISSUANCE OF COMMUNITY TAX CERTIFICATE (CEDULA)
ECONOMIC SERVICES
Tourism Services
OFFICE OF THE MAYOR-TOURISM DEPARTMENT
FRONTLINE SERVICES:
LEGISLATIVE SERVICES
Issuance of MTOP and Franchise
OFFICE OF THE SANGGUNIANG BAYAN
FRONTLINE SERVICES:
LEGISLATIVE SERVICES
Securing Copies of SB Documents
OFFICE OF THE SANGGUNIANG BAYAN
FRONTLINE SERVICES:
LEGISLATIVE SERVICES
Review of Barangay Annual Budgets
MUNICIPAL BUDGET OFFICE
FRONTLINE SERVICES:
REAL PROPERTY ASSESSMENT SERVICES
OFFICE OF THE MUNICIPAL ASSESSOR
FRONTLINE SERVICES:
- ANNOTATING, CANCELLATION OF BAILBONDS, LOANS AND MORTGAGES
- APPRAISAL AND ASSESSMENT OF REAL PROPERTY
- CANCELLING, REVISING OR CORRECTING ASSESSMENTS
- ISSUANCE OF CERTIFICATION OF REAL PROPERTY RECORDS/CERTIFIED TRUE COPY OF TAX DECLARATION/CERTIFIED PHOTOCOPY OF TAX MAPS
- PROCESSING TRANSFER OF OWNERSHIP OF REAL PROPERTY
- VERIFYING PROPERTY LOCATION AND VICINITY
OFFICE OF THE MUNICIPAL TREASURER
FRONTLINE SERVICES:
AGRICULTURAL SERVICES
OFFICE OF THE MUNICIPAL AGRICULTURIST
FRONTLINE SERVICES:
- BRANDING, PREPARING OF CERTIFICATE OF OWNERSHIP, TRANSFER OF LARGE ANIMALS (CATTLE, CARABAO, HORSE)
- CONDUCT OF PRE-MEMBERSHIP SEMINARS FOR COOPERATIVES ABOUT TO ORGANIZE
- ISSUANCE OF CERTIFICATION FOR FARM PRODUCTION
- ISSUANCE OF CERTIFICATION FOR THE TRANSPORT / FERRYING OF ANIMALS FROM THE MUNICIPALITY TO OTHER MUNICIPALITIES, PROVINCES AND REGIONS
- PROVISION OF PLANTING MATERIALS TO SUSTAIN THE CLEAN AND GREEN PROGRAM
- PROVISION OF TECHNICAL ASSISTANCE ON CROPS
- ISSUANCE OF CERTIFICATE OF LAND CONVERSION
- PROVISION OF TECHNICAL/ TRAINING/ CLASS/ DEMONSTRATION ON AGRICULTURE AND FISHERY
- PROVISION OF VETERINARY SERVICES (CONSULTATION AND TREATMENT, VACCINATION, CASTRATION, PREGNANCY DIAGNOSIS AND ARTIFICIAL INSEMINATION SERVICES)
- PROVISION ON TECHNICAL ASSISTANCE ON SOIL ANALYSIS
INFRASTRUCTURE SERVICES
Zoning Services
MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR OFFICE
FRONTLINE SERVICES:
INFRASTRUCTURE SERVICES
Building Permits and Other Related Permits
OFFICE OF THE MUNICIPAL ENGINEER
FRONTLINE SERVICES:
- ISSUANCE OF BUILDING INSPECTION CLEARANCE FOR BUSINESS PERMIT
- ISSUANCE OF BUILDING PERMIT (CONSTRUCTION PERMIT)
- ISSUANCE OF CERTIFICATE OF OCCUPANCY
CIVIL REGISTRY SERVICES
CIVIL REGISTRAR OFFICE
FRONTLINE SERVICES:
- ADVANCE AND ELECTRONIC ENDORSEMENT OF BIRTH, MARRIAGE & DEATH CERTIFICATES FOR SECURITY PAPER
- APPLICATION FOR MARRIAGE LICENSE
- ISSUANCE OF CERTIFIED TRUE COPIES (CTC) OF BIRTH/ MARRIAGE / DEATH CERTIFICATES
- ISSUANCE OF SUPPLEMENTAL REPORT OF BIRTH/ MARRIAGE / DEATH CERTIFICATES
- RA 9048- CHANGE OF FIRST NAME (CFN) / CORRECTION OF CLERICAL ERRORS (CCE)
