FRONTLINE SERVICE:  PROVISION OF CONSULTATION AND TREATMENT

MUNICIPAL HEALTH OFFICE
Municipal Hall, San Nicolas, Ilocos Norte
Head of Office: Sinamar Ann C. De la Cruz-Abando, M.D., Municipal Health Officer
Contact Number: (077) 773-2304

ABOUT THE SERVICE: Consultation and treatment comprises 5% of the services to be rendered by the Municipal Health Officer. This service is to diagnose and treat illness and give appropriate medical services. This can be availed by all individuals who need medical assistance.

SCHEDULE OF AVAILABILITY OF SERVICE:
MONDAY – FRIDAY
8:00AM – 1:00 PM     Consultation and Treatment
1:00PM – 5:00 PM     Follow-up check-up and Minor Surgery
8:00AM – 5:00 PM     Emergency Cases

HOW TO AVAIL OF THE SERVICE

 

STEP

 

STEPS/PROCESS

 

DURA-TION

 

REQUIRE-MENTS / FORMS

 

FEES

 

PERSONS RESPON-SIBLE

 

LOCATION

 

CLIENT

 

SERVICE PROVIDER

 

 

 

1

Out Patient Medical

 

Presents himself for consultation

 

 

 

 

 

 

ØInterviews client

ØAdmits client

ØChecks Vital Signs / Takes Chief Complaint

ØRefers to Municipal Health Officer

 

 

 

2 mins.

5 mins.

10 mins.

 

 

 

Family Folder

 

 

 

None

 

 

 

RHM on Duty/ Ferdinand Danceland, RN/ Bobby Valdez

 

 

 

 

 

Municipal Health Office

2 Goes to Municipal Health  Officer

 

ØInterviews and Evaluates client

ØSends client for Laboratory Exam

5 mins.

 

2 mins.

Records

Request form

 

Specimen bottle

None Sinamar Ann C. De la Cruz-Abando, M.D. Municipal Health Office

 

 

 

3 Goes to Laboratory for

Examination

 

ØInterviews  client and gives Instruction 10 mins. None Sherelyn G. Coloma, RMT Municipal Health Office Laboratory

 

4 Collects and submits specimen to          laboratory ØCollects  specimen

ØDoes Laboratory procedure

ØRecords results

ØIssues  results

10 mins.

 

30 mins.

 

 

 

10 mins.

Official receipt

 

Laboratory records

 

Laboratory results

Sherelyn G. Coloma, RMT Municipal Health Office Laboratory

 

5 Submits result to Municipal Health Officer ØEvaluates results  

 

Laboratory results None Sinamar Ann C. De la Cruz Abando, M.D. Municipal Health Office

 

6 May go home

 

ØPrescribes and Gives Medicines

ØPost conference instructions

3 mins.

 

 

10 mins.

Family Folder None Sinamar Ann C. De la Cruz-Abando, M.D. Municipal Health Office

 

 

 

STEP

 

STEPS/PROCESS

 

DURA-TION

 

REQUIRE-MENTS / FORMS

 

FEES

 

PERSONS RESPON-SIBLE

 

LOCATION

 

CLIENT

 

SERVICE PROVIDER

 

 

1

Medical Emergency

Seeks Consultation

 

 

 

 

 

 

 

 

Presents himself to the Municipal Health Officer

 

 

Ø Interviews client

Ø Admits client

Ø Takes Vital signs and chief complaints

Ø Refers to Municipal Health Officer

 

Interviews

Evaluates and   conducts Physical   Examination

 

 

2 mins

 

5 mins.

10 mins

 

 

2 mins

 

 

 

10 mins

 

 

 

Family Folder

 

 

None

 

 

RHM on Duty/ Ferdinand Danceland, RN/ Bobby Valdez

 

 

 

 

Sinamar Ann C. De la Cruz-Abando, M.D.

 

 

Municipal Health Office

 

 

 

 

 

 

 

 

Municipal Health Office

 

 

 

 

 

2 May go home Ø Diagno-ses, treats, prescribes and provides medicines

If necessary:

Ø Refers to proper Health Facility

Ø Provides Ambu-lance service

Ø Conducts Post Confe-rence

10 mins Medicines

Referral Form

Sinamar Ann C. De la Cruz-Abando, M.D. Municipal Health Office