FRONTLINE SERVICE: ISSUANCE OF SOCIAL CASE STUDY REPORT
MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Municipal Hall, San Nicolas, Ilocos Norte
Head of Office: Dennis M. Villa, RSW, Municipal Social Welfare and Development Officer
Contact Number: (077) 773-2304 local 33
ABOUT THE SERVICE: Social Case Study Report is being issued to clients who need the documents for financial assistance, medical assistance, referrals, etc. provided they submit the necessary requirements.
If requirements are complete, this transaction can normally be completed in three (5) working day.
SCHEDULE OF AVAILABILITY OF SERVICE:
MONDAY – FRIDAY
8:00AM – 5:00 PM
HOW TO AVAIL OF THE SERVICE
|
STEP |
STEPS/PROCESS |
DURA-TION |
REQUIRE-MENTS / FORMS |
FEES |
PERSONS RESPON-SIBLE |
LOCATION |
|
|
CLIENT |
SERVICE PROVIDER |
||||||
| 1 | Proceeds to MSWD Office to secure Social Case Study Report
|
Informs the client about the service and its requirement and interviews the client
|
30 mins | None | Dennis Villa/Charlyn Gay M. Guerrero | Municipal Social Welfare and Development Office
|
|
| 2 | Secures the requirements and submits the same to MSWD Office
|
Receives requirements and prepares the Social Case Study Report
|
3 days | Medical Abstract/ Brgy. Cert. of Indigency | None | Dennis Villa/Charlyn Gay M. Guerrero | Municipal Social Welfare and Development Office |
| 3 | Receives Social Case Study Report | Releases Social Case Study Report | 5 mins | None | Dennis Villa/Charlyn Gay M. Guerrero | Municipal Social Welfare and Development Office | |
In case Endorsement to PCSO is needed.
|
STEP |
STEPS/PROCESS |
DURA-TION |
REQUIRE-MENTS / FORMS |
FEES |
PERSONS RESPON-SIBLE |
LOCATION |
|
|
CLIENT |
SERVICE PROVIDER |
||||||
| 1 | Forwards the Case Study Report of the client/patient through the MSWDO | Accepts the Case Study Report. | 3 mins. | Case Study Report
|
None | Ryan Rollaine Simon | Office of the Mayor |
| Prepares and encodes the document (endorsement letter) and forwards the same to the Mayor for signature/action.
|
15 mins | Ryan Rollaine Simon | Office of the Mayor | ||||
| Reviews the document and affixes his signature
|
1 hour | Mayor Alfredo P. Valdez, Jr., M.D.
|
Office of the Mayor | ||||
| Retrieves the signed document from the Mayor | 3 mins. | Ryan Rollaine Simon | Office of the Mayor | ||||
| Forwards the endorsement letter to the Office of the Municipal Social Welfare and Development. | 3 mins. | Ryan Rollaine Simon
|
Office of the Mayor | ||||
| 2 | Receives endorsement letter | Releases the endorsement letter | 3 mins | None | Dennis Villa/Charlyn Gay M. Guerrero | Municipal Social Welfare and Development Office | |
