FRONTLINE SERVICE: PROVISION FOR FINANCIAL ASSISTANCE

MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Municipal Hall, San Nicolas, Ilocos Norte
Head of Office:  Dennis M. Villa, RSW, Municipal Social Welfare and Development Officer
Contact Number: (077) 773-2304 local 33

ABOUT THE SERVICE: Financial Assistance is extended to individuals and families who are in crisis situation.

 If requirements are complete, this transaction can normally be completed in three (3) working days.

SCHEDULE OF AVAILABILITY OF SERVICE:
MONDAY – FRIDAY
8:00AM – 5:00 PM

HOW TO AVAIL OF THE SERVICE

STEP	STEPS/PROCESS		DURA-TION	REQUIRE-MENTS / FORMS	FEES	PERSONS RESPON-SIBLE	LOCATION
	CLIENT	SERVICE PROVIDER
1	Proceeds to MSWD Office to seek Financial Assistance	Informs the client about the service and its requirements then interviews the client	30 mins	Certificate of Indigency	None	Dennis M. Villa	Municipal Social Welfare and Development Office
2	If there is no Certificate of Indigency, secures it from his/her respective barangay.
3	Submits Certificate of Indigency to MSWD Office	Receives Certificate of Indigency and start processing the necessary documents.	30 mins	Certificate of Eligibility	None	Dennis M. Villa/ Charlyn Gay M. Guerrero	Municipal Social Welfare and Development Office
		Processes other documents for Financial Assistance	2 days	Disburse-ment Voucher; Obligation Request	None	Dennis M. Villa/ Charlyn Gay M. Guerrero	Municipal Social Welfare and Development Office
4	Receives Financial Assistance	Releases Financial Assistance	30 mins		None	Dennis M. Villa/ Charlyn Gay M. Guerrero	Municipal Social Welfare and Development Office