FRONTLINE SERVICE: SANITARY COMPLAINTS
MUNICIPAL HEALTH OFFICE
Municipal Hall, San Nicolas, Ilocos Norte
Head of Office: Sinamar Ann C. De la Cruz-Abando, M.D., Municipal Health Officer
Contact Number: (077) 773-2304
ABOUT THE SERVICE: The service provides a routine/random inspection of establishment with regards to environmental health problems/hazard in accordance to the Law PD 856 otherwise known as the Code of Sanitation.
If requirements are complete, this transaction can normally be completed in three (1) working day.
SCHEDULE OF AVAILABILITY OF SERVICE:
MONDAY – FRIDAY
8:00AM – 1:00 PM Consultation and Treatment
1:00PM – 5:00 PM Follow-up check-up and Minor Surgery
8:00AM – 5:00 PM Emergency Cases
HOW TO AVAIL OF THE SERVICE
|
STEP |
STEPS/PROCESS |
DURA-TION |
REQUIRE-MENTS / FORMS |
FEES |
PERSONS RESPON-SIBLE |
LOCATION |
|
|
CLIENT |
SERVICE PROVIDER |
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|
1 |
Files Complaint Letter
|
Ø Receives complaint §Interviews the complainant §Refers to Municipal Health Officer.
|
20 mins. |
None |
Abigail P. Albano,RSI |
Municipal Health Office |
|
| §Signing of Mission Order | 10 mins. | Sanitary Order | Sinamar Ann C. De la Cruz-Abando, M.D.
|
Location of the complaint | |||
| §Inspection
*Investigation of the complaints. *Issue Sanitary Order |
30 mins. | Narrative Report | Abigail P. Albano,RSI | Municipal Health Office | |||
| §Reporting
*Provides reports and documents of complaints to MHO. |
10 mins. | Abigail P. Albano,RSI
|
Municipal Health Office
|
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| 2 | Awaits advice from Municipal Health Officer | Ø Re – inspection
§ Investi-gate if there is a com-pliance of the 1st Sanitary Order Issued. § Reporting § Notice of Hearing
|
30 mins. | Sanitary Order,
Notice of Hearing form |
None
|
Abigail P. Albano,RSI | Location of the complaint
|
| Ø Issuance of Hearing to the violator if there is no compliance of the first and 2nd sanitary order.
§ Conducts Hearing |
30 mins. | Minutes of Hearing
Narrative report |
Sinamar Ann C. De la Cruz-Abando, M.D. | ||||
| Ø Recommends for the issuance of a closure order to the Local Health Authority (Mayor) if the violators fail, neglect or refuse abate such nuisance.
|
Sinamar Ann C. De la Cruz-Abando, M.D. |
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| 3 | Receives action or result | Provides information on the action taken | 15 mins. | None | Abigail P. Albano,RSI
|
Office of the RSI
|
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